Home Preparation

Prepare the Space for Safe, Efficient Cleaning

Simple preparation helps cleaners reach the agreed surfaces while protecting personal belongings.

Secure valuables and sensitive information

Put away cash, jewelry, medication, IDs, financial documents, passwords, mail, firearms, confidential work materials, and other sensitive items before service.

Clear fragile items

Move fragile decorations, loose glassware, unstable objects, and sentimental items away from surfaces that will be cleaned.

Identify special materials

Point out natural stone, specialty wood finishes, delicate metals, antique furniture, damaged coatings, or products with specific care instructions.

Manage pets safely

Keep pets secure in an area that will not create an escape risk or interfere with cleaning.

Protect access credentials

Do not send alarm codes, door codes, passwords, or other sensitive access information through an unsecured website form.